21 Casino Bonus

21 Casino was born from a group of industry heavyweights who wanted to build a unique online casino. One with a touch of luxury. To this day it lands at the lavish end of top casinos online, with an opulent sort of aesthetic. Part of the White Hat Gaming stable of sites, 21 Casino is backed by folks who really know that they're doing.

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Welcome Bonus

When you register as a new player on the site, there'll always be a promo waiting for you. Over the years, 21 Casino has become known for its eye-catching and unique first deposit deals. While the specifics of what you can get change from time to time, a generous deposit match seems to be a staple.

21 Casino does put an original twist on the deposit match. Instead of having a round number match bonus (such as 50% or 100%), the site seems to love hinting at its brand name, with a 121% match being common. This is admittedly a gimmick and may leave you leaning on a calculator. But see beyond that. It means 21 Casino offers a match bonus that is slightly better than most of its rivals, who sit at 100%.

The requirements for this bonus, and other casino bonuses like it here, are pretty accessible. Minimum deposit to unlock it is £10. 

VIP Programme

There is a loyalty programme and VIP programme available at 21 Casino. The first is a classic rewards system based on how much time and money you spend on the site. As you gather more points and move through levels, you can convert these for bonus funds. One letdown though. These bonus funds will be subject to 21 Casino’s standard 35x wagering requirement.

As for the VIP programme, it's all a bit mysterious since it's invite-only. I do know that VIP players get account managers, higher withdrawal limits, and other benefits. But given I've not climbed the ranks myself yet, I can't tell all. 

Bonus Withdrawal Difficulty

Most the bonuses I saw come with a 35x wagering requirement, which is more or less bang on industry average. One thing that's good to see is a £5 max bet during the wagering requirement. That means you can built up to meeting the requirement pretty fast, with larger than usual bets as you play.

As always, I recommend reading the terms and conditions of the 21 Casino bonus before diving in. Nonetheless, you can really boost your bankroll from the get-go at 21 Casino. There are no red flags here. These are some solid promos. 

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21 Casino strives for an all-round top quality experience. And you'd expect a well stacked game library to match the lux look.

In all honesty, the game library isn't huge. Nowhere near as big as some sites out there. But the focus is clearly on quality - which tracks. The titles I spotted in the lobby have been expertly curated. And thanks to convenient tabs and a handy search bar, it’s incredibly straightforward to navigate. It's clear the team at 21 Casino has put time and effort into choosing games that players will love. 

The result is a portfolio of around 1,400 games covering online slots, table games, live dealer games, and more.

You'll find around 30 table title variants at 21 Casino, covering exactly the games you'd expect. That's online roulette, blackjack, poker, game shows, baccarat, and a couple of wildcards. Alongside traditional games like American Roulette, European Blackjack and Casino Hold’em Poker, you can also play unique variations like Space Invaders Roulette and 21+3 Blackjack. 

21 Casino relies on the industry’s top software developers to power its table game collection, including NetEnt, Microgaming, Switch, Relax Gaming, and Golden Rock Studios. 

Slots make up the bulk of the games at 21 Casino. As is often the case. 

 Expect around a thousand of the best online slots in the UK from world class studios such as NetEnt, Thunderkick and Microgaming. Far from being the biggest library in the business, there's still more than enough to have a go at.

Some of my personal favourites on the site include Starburst, Buffalo King, Eye of Horus, Gigantoonz, and Who Wants to Be a Millionaire.

Don't miss the Drops & Wins slots from Pragmatic Play, including Wild West Gold, Great Rhino and The Hand of Midas. These games allow you to win a tournament prize outside of the regular slot paytable. 21 Casino also hosts over 200 jackpot slots, including various progressive jackpot games like NetEnt’s Mega Fortune and Microgaming’s Mega Moolah.

With around 40 live casino games, you can get your fair share of authentic casino action at 21 Casino. The site works with two major live casino game providers only. But they're names you'll know and trust. 

The first is Pragmatic Play, a company carving a reputation for visually impressive games. Next is Evolution Gaming, the leading name in the live casino segment and a mark of quality on any casino site. 

When in the live lobby, you can pick between live blackjack, roulette,  baccarat, game shows, and poker. Top titles that I'd recommend include Namaste Roulette Live, Caribbean Stud Poker, Mega Sic Bo.

I'm a sucker for a slot series with a narrative. So it won't shock you to hear I'm all over Play'n GO's Rich Wilde series, and its trip to Egypt marks its best entry to date. Not only does it look the part, but a seriously solid RTP of 96.21% is worth anyone's time and attention. There's also high volatility with this game, which is certainly the way I prefer to play. 

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If you tend to play via slot apps, you're going to be disappointed by 21 Casino. There's nothing in Apple's App Store or Google Play Store right now. Weirdly, the site has put time into creating an app for your desktop PC, which is charming. But maybe an odd direction of efforts. 

Still, don't write off 21 Casino on this count alone. I pretty much always play on mobile, so used the browser on my iPhone 13 to test the site out. It works perfectly well this way. I had no complaints. So I didn't feel the lack of app was any great loss. Still, it'd be nice to have one at some point down the line. 

I mentioned before that there's something of a quality over quantity focus at 21 Casino. It goes hand in hand with the lux styling of the site. And it's very much evident in the line-up of software providers whose games you'll find here. 

I doubt I need to introduce you to names like NetEnt and Microgaming. But be sure to check out some of the lesser known names too. Rabcat in particular. Their graphics are super fresh and a real standout for me.

There's a limited but well rounded list of ways to pay at 21 Casino. As best I can tell, the site is currently accepting:

• Visa
• Mastercard
• Maestro 
• Paysafecard
• Bank Transfer
• Skrill
• Neteller 
• PayPal
• Neosurf

That's a decent list, though I was surprised by the lack of Apple Pay or Google Pay. This feels like 21 Casino being a little slow on the uptake. You could say the same for the lack of pay by phone bill options. I know this site used to be one of the many Boku casinos out there. But they no longer seem to offer it. At least, they don't make clear that they do. Which is a shame.

All the same methods are available for withdrawals, except Paysafecard. Withdrawal times vary but I found them to be on the speedier end of the timeframe. I've always got my funds within 48 hours.

How to Sign Up and Deposit

Getting started at the site is nice and easy. Just follow these steps:

• Click the 'Visit Site' link at the top of this page. It'll take you straight on through.
• Click 'Sign Up' on the welcome promo page.
• Share your email address and country of residence, then create a username and password
• You'll need to accept the terms and conditions here too. I'd always recommend giving these a read. 
• Complete your personal info. This includes things like your name, address, phone number, and date of birth. Make sure these are accurate as you'll need to match them in KYC verification checks later down the line. 
• Create your account. You'll usually need to enter a code sent via email or text to verify your account before you can first log in. 
• Done! Head to the cashier and make your first deposit. Remember to meet the minimum that unlocks the welcome package. 

You'll be expected to complete KYC checks at some point. I wasn't prompted on sign up, but you may well be. Even if not, get these done at the earliest opportunity. Otherwise it could hold up your withdrawals. 

I can safely say there is nothing untrustworthy about 21 Casino. To make us all sure, the site holds a licence with the Malta Gaming Authority (MGA/B2C/370/2017) and the UK Gambling Commission (52894), two of the strictest and most reputable gambling regulators in the world. 

21 Casino employs cutting edge SSL encryption technology, protecting all financial and personal information on the site. Games on the site go through independent tests to ensure all outcomes are fair and random. Similarly, each payment method you can select on 21 Casino is a major financial brand with the best security measures to protect deposits and withdrawals. 

How to Prove Your Identity 

All UK players must verify their online casino accounts before cashing out for the first time. While this verification procedure is required under valid gambling regulations, it's also vital in preventing underage gambling, fraud, and money laundering. Thankfully, 21 Casino makes this process straightforward. Simply upload a copy of your photo ID and proof of address in your account area. The site will then validate your account as soon as possible. 

Responsible Gambling

Responsible gambling tools are so important, and it's a mark of a trustworthy site if they're available. 21 Casino offers the full package, including the likes of exclusions, time outs, and deposit limits. 

Deposit limits can be set for daily, weekly, or monthly periods. Time outs can be applied anywhere from 24 hours up to six weeks. And 21 Casino will permanently lock and close your account should you wish. You need to contact customer services for that. 

Any casino that wants to feel high-end needs superb customer service. Luckily, I found 21 Casino matches those expectations. Support here ticks every box. 

I'm usually the first to knock an FAQ section, but this is one is really comprehensive with detailed information.

Failing that, live chat is the best option if you want to make direct contact. You get 24/7 live support, and connection times are some of the best around. You can expect to speak with an agent within seconds, and all my interactions were professional, polite, and helpful. If you have more general queries, the email support turns around questions within a couple of hours. Most sites tell you to expect to wait days - so this is another strong point. 

There's no doubt 21 Casino makes a bold statement right out of the gate. This is a casino site that strives for a lux experience. After spending my fair share of time at 21 Casino, I'm satisfied that the bar is met. Everything's done with a touch of quality and a feeling that the people behind the casino really care. Particularly the customer service, which is super responsive. And whoever is behind game selection is doing a stellar job. 

No casino site is perfect, and 21 Casino falls slightly short in a couple of areas. It's odd to me to have so much focus on quality, then not deliver an app. Still, such minor issues are not enough to put me off recommending 21 Casino. This site has my backing.

What Surprised Me

The hush hush of the fully-fledged VIP programme. I get it, we're going for the exclusive vibe. But come on, give us a few clues!