Richard Casino Review 2024

Richard Casino is popular among NZ gamers for several reasons. It's called Richard after its mascot, a lion called Richard... don't ask us why they named the lion Richard - perhaps after Richard I, "Richard the Lionheart," former king of England. Anyway, there's more important things to discuss, like the games and bonuses on offer...

This igaming platform offers kiwis a generous welcome bonus and rare exclusive promotions. You can also access 24/7 customer support, a 7,000+ game library, and a user-friendly site, ensuring a premium gaming experience. 

Richard Casino is owned and operated by Hollycorn N.V., a company registered and established under the laws of Curacao. The gaming platform also supports multiple leading payment systems and currencies. With an average cashout time of less than 10 minutes, you’ll get your winnings promptly. Ride shotgun with me as I detail my experience playing at the site.

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Richard Casino Bonuses and Promotions

Richard Casino offers its players a rewarding 3-in-1 welcome bonus up to $5,000 and 300 free spins. To claim this offer, you must deposit at least $20.

However, you can only use the slots bonus free spins on specified games. Here are the bonus terms and conditions:

• One-day bonus activation
• Three days validity for free spins
• 40x wagering requirement
• The maximum withdrawal amount per transaction is $1,000
• The bonus is valid for 14 days from the moment it’s received

Richard Casino’s welcome bonus is one of the most generous offers I’ve seen at NZ gaming sites, but the wagering requirements could be lower.

Richard Casino Live Casino Bonus

Although Richard Casino offers an impressive selection of live dealer games, I couldn’t find a live casino bonus on the platform.

Richard Casino Sports Bonus

At the time of writing this review, there aren’t any sports betting options at Richard Casino. Consequently, sports bonuses aren't available.

Richard Casino Bingo Bonus

Richard Casino doesn’t offer Bingo bonuses at the moment. However, that might change in the future.

Richard Casino VIP Programme

Richard Casino boasts a unique loyalty programme called “Richard’s Treasure.” It’s a 176-level programme where players progress by collecting comp points. One comp point equals $25 in slots and $200 in live games. With each level comes bigger rewards, higher withdrawal limits, more cashback offers, premium bonuses, and, in some cases, exclusive access to tournaments.

Your prizes are automatically awarded after passing each level, but the free spins winnings are subject to a wagering requirement, which I think is fair enough. Also, the exchanged comp points are subject to a 10x wagering condition.

Richard Casino Game Selection

Richard Casino distinguishes itself from similar NZ sites with its impressive game portfolio of 8,000+ titles. Kiwis love pokies, and the gaming platform has more than enough to go around. To make things even more interesting, you can play an exclusive game called Richard Wild Cash, a collection of bonus buy games, and a couple of branded slots, including Knight Rider. Overall, the game lobby offers NZ gamers an extensive array of options to explore.

You might also be glad to know that you can play all these games on your smart phone via Richard's mobile casino. No need to download an app - just search for Richard Casino online.

Table Games

With less than 50 table games in its library, I think Richard Casino can improve on its table games selection. That said, the site features table games from top-rated providers like Play'n GO, VIVO Gaming, IGT, EGT Interactive and Pragmatic Play. 

Although there was no section specifically for table games, I found some titles using the search feature. Here are some of the table games I played at Richard Casino:

• Single Deck Blackjack
• Oasis Blackjack
• Blackjack Bonus
• Auto Roulette 2

Pokies

Richard Casino’s online pokies NZ selection is one of its most significant selling points. There are 3200+ titles from top software providers like Betsoft, Pragmatic Play, BGaming, KA Gaming, and Gamzix, with varying themes, styles, features, free spins, and bonus rounds.

I like that the pokies have straightforward rules while offering the potential for great rewards. Some of my favourite titles on the site include:

• Gates of Olympus
• Symbols of Egypt
• Elvis Frog
• Ninja Frog
• Thunderstruck II
• Triton’s Realm

Live Dealer Games

Richard Casino boasts 70+ live dealer games from Evolution Gaming, Vivo Gaming, Swintt, Pragmatic Play Live, and Ezugi, among others. It also offers live game shows. These include the usual suspects like online roulette, blackjack, baccarat, and live game shows like Gonzo's Quest Live.

I liked how professional the live dealers were when I tried my hand at the following live casino games: 

• Ruby Blackjack
• Prestige Auto Roulette
• Lightning Dice
• Speed Baccarat 3
• Andar Bahar Live

⭐ Richard Casino's Star Game: Big Bass: Day at the Races

We liked Big Bass: Day at the Races for a few reasons. One is that we're fans of the Big Bass Bonanza series of slots, which also includes Big Bass: Floats My Boat, among about 10 others. This number of games from the same series just demonstrates the levels of imagination being cultivated at Pragmatic Play. And, despite so many slots behind made in the 'Big Bass' theme, each one feels fresh. 

Big Bass: Day at the Races features a 'higher chance to win' feature, where bets are $3 minimum. We also love the bonus round of free spins, where you get to pick your house, and your choice dictates what further bonuses you can win during the bonus round.

Day at the Races comes from leading game provider, Pragmatic Play, which has also created The Dog House: Dog or Alive, Beware of the Deep: Megaways, and Gates of Olympus 1000. 

You can demo this slot at Richard Casino right now, even before signing up!

Richard Casino Customer Support

Richard Casino offers players multiple customer support options. You can contact the site’s support team via  support@richardcasino.com. A FAQ section also provides detailed information on general casino problems. However, you could get answers to more specific issues via live chat.

The best part of the platform’s customer service is that it’s available 24/7. When I initiated the live chat, it took about a minute to start chatting with a courteous and knowledgeable agent. Although the email support option took several hours, I still got comprehensive answers to my queries. Sadly, Richard Casino doesn’t offer phone support. Regardless, I think the available options make up for that.

Richard Casino Customer Safety

Most Kiwis I've met would never play at a gaming site that doesn’t comply with internationally accepted gaming regulations and standards. Thankfully, Richard Casino is a legitimate site owned and operated by Hollycorn N.V., a company registered and established under the laws of Curacao.

Here's all you need to know about the gaming site's safety and security. 

Know Your Customer (KYC) Process

Richard Casino employs a rigorous KYC process to vet and verify its gamers. I was required to submit the following when I tried to withdraw my winnings: 

• A copy of my passport 
• An ID card/driver’s licence
• My bank statements 
• My utility bills

As part of its commitment to adhering to the standards set by the Curacao licencing authority, Richard Casino may ask its players to provide additional supporting documentation. 

GDPR & User Data Protection

Richard Casino operates a firm privacy policy to protect players' data. The gaming site uses advanced Secure Sockets Layer (SSL) encryption technology and two-factor authentication to safeguard your data. Also, the site uses a strict account verification process to ensure GDPR compliance.

RNG & Fair Gaming

Richard Casino deploys Provably Fair technology to ensure its games are transparent and 100% fair. The games come from top software providers with verifiable Random Number Generators.

Responsible Gambling

You’d be impressed by the number of Responsible Gaming measures available at Richard Casino. There’s a Personal Limits feature that lets you fix the amount you deposit, lose, wager, or spend in one game or on your overall account activity. It’s up to you to decide how long the limits last. All you have to do is contact the site’s support team to set it up.

I also found a Cooling-Off Period feature that lets you take a break for a definite period. During that time, you won’t be able to deposit or receive promotional offers, but you can cash out your remaining funds. It's similar to the Self-Exclusion, except that you'll be excluded from all promotional offers, and you’ll not be able to deposit or withdraw while the feature is active.

There’s also a Session Limit feature that automatically logs you out of your account when you request it. Players who intend to stop gaming for a while may initiate Self-Exclusion by Request by contacting the Richard Casino support team to block access to their account and ensure they don't receive promotional materials. Any funds in their account will be paid according to the casino's limits after the self-exclusion period expires.

Besides these features, Richard Casino partners with some organisations like Gamblers Anonymous, GamCare, and Gambling Therapy to support players dealing with problem gambling.

Richard Casino Review in Summary

Richard Casino is quickly building a strong reputation amongst kiwis. Players who sign up on the platform receive a generous welcome bonus and an impressive selection of games to explore. There’s also a rewarding multi-tiered loyalty programme, the added comfort of 24/7 support, and the convenience of a multitude of payment providers including MasterCard, Skrill, ecoPayz, CoinsPaid, Bitcoin Cash, and Maestro.

The downside is the site’s limited withdrawal methods. Nonetheless, Richard Casino offers a great gaming experience.

What Surprised Us

We're used to seeing online casinos in NZ with over 1,000 games, but Richard Casino's library of more than 8,000 titles is really something. Game variety is something we value highly at Casinos.com - it's a hallmark of a serious casino.